Tennant Application Information

Please note that our office will NOT process any applications unless all information is supplied for each applicant. Please ensure that each applicant completes a separate application form.

Once your application is approved two (2) weeks rent is required to secure the property. This is a non refundable should you change your mind. These monies must be paid in cash, credit card or Australia Post Money Order as no personal cheques are accepted. Until these monies are received the property will continue to be advertised and other applications received and/or approved. Once approved, payment of rent is in one of the following ways, Cheque, Money Order, BPay ($1.25 per transaction), credit card (fees apply).

Rental Department Office Hours

Monday to Friday 8:30 am to 5:00 pm

Saturday 8:30 am to 12:00 pm

Sunday Closed

Processing an Application

In the majority of instances an application is processed the same day providing all referees and the Lessor can be contacted. This process may take longer if referees are unavailable.

Please note that keys to a property are available for collection from Monday to Friday after 10:00 am only. Keys will not be issued for commencement of tenancy any other time.

Pets

Prior to the commencement of the tenancy the tenant must provide our office with the original Gold Coast City Council Registration Certificate for each approved pet. Failure to provide this documentation may result in pets not being approved.

Tenancy Information Centre Australia Pty Ltd – TICA

Professionals Nerang is a member of the Tenancy Information Centre Australia. Please note that all defaulting tenants will be placed on this database and the services of a Debit Collector will be engaged.

Bond Transfers

Please note that our office does not accept bond transfers. Bond loans are accepted.

100 Point Identification

Please find below a list of documentation which may be used toward your 100 point identification check:

Our office reserves the right to allow for changes or additions to the above. Should an applicant fail to provide the above details, the application may not be processed.

Income Calculation

Income calculation example:

(Rent $180.00) / (Income $600.00) x 100 = 30%

Links • Application for Residential Tenancy

You deserve a quality Tenant who will respect your property and pay the rent on time. We only select tenants who hold Real Estate references or bona fide private Landlord references. We carefully check all references and verify a prospect’s identity. Our online connection to TICA (Tenant Information Centre Australia) ensures a prospective tenant is not listed as having defaulted on rent, or breached a Tenancy Agreement.

While we must abide by anti-discrimination laws, we will ensure that a new tenant is able to show that they can afford the rent and maintain the condition of your property.

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Once a tenant has been approved, they must pay two weeks rent to secure the tenancy. Lease documents are prepared and tenants pay a bond equal to four weeks rent or in case of rents in excess of $500 per week, the bond must equal six weeks rent. We then lodge these monies with the Residential Tenancy Authority (RTA), as required by law.

We understand that Lessors depend on receiving rental monies each month to meet their mortgage obligations. Should your tenant fall into arrears, you will be advised well before the end of the month.

Advertising a Vacancy Includes:

• Colour windows card display at our centrally located office Cnr Price St & Lavelle St, Nerang
• Internet listing at:
  • www.professionalsnerang.com.au
  • www.realestate.com.au
  • www.domain.com.au
• Newspaper advertisings in Gold Coast Weekend Bulletin Real Estate lift-out or in the Wednesday classifieds section
• For Rent Sign

The Form 1a, Entry condition Report is a valuable document that is completed at the commencement of each new tenancy. This document is a safeguard to ensure that the property is returned in the same condition as at the commencement of the tenancy. Fair wear and tear is accepted. We ensure that a thorough Condition Report is completed listing all details regarding the fittings and fixtures.

Tenants have three [3] days to complete the Form 1a, Entry Condition Report and return it to our office. A copy is then forwarded to you for your records.

At the start of each month Landlords receive a fully computerised statement of account. All rental property accounts can be paid on your behalf, including rates, body corporate fees, electricity accounts, maintenance etc. At the end of each Financial Year you will receive an End of Financial Year Statement, for your Accountant.

Payments are then credited to your account by EFT at the end of each month. Mid month transactions are also available for your convenience if required. Lessors also receive a monthly newsletter to keep them up to date with the property investment market.

On the rare occasion legal proceedings are instigated against a tenant, we can act on your behalf at the Residential Tenancies Small Cliams Tribunal.